Mental health is having a moment in Australia. More young people are reaching out for support
and mental health is one of the allied health services receiving a much-needed funding boost.
Mental health workers are some of the Health and Community Services sector’s most engaged front-line staff. Every day, in loads of different ways, they help people improve their quality of life and manage mental wellbeing.
Managing the caseload
Most mental health support workers start their day by reviewing the patients or service users they’re currently working with, known as their “caseload”. That tells them what the day (or week) might look like.
And that’s the great thing about working in the Health and Community Services sector – your days are always different and never boring.
Care in the community
Those “cases” are all people who need support for mental health issues. They might be adults, unemployed people, young people, regional communities or people who simply need a hand when life gets tough.
A big part of the job is getting out into the community and getting to know the individuals who make up a caseload. That might be by:
- Checking in on people who need a reminder to take medication
- Attending hospital appointments to provide support
- Running peer support sessions
- Visiting people at home (or in recovery facilities) to provide counselling
- Visiting schools to give talks or run workshops
Ready for anything
You might have guessed by now that mental health work can be surprising and challenging. Like many Health and Community Services careers, there’s really no such thing as a “normal day” for mental health support workers. It’s part of what makes the job so exciting (and rewarding).
The traits of a good mental health professional are:
- Caring and willing to help without judgement
- Genuinely interested in improving people’s quality of life
- Empathetic and friendly
- Able to think on your feet
It’s a career that gives as much back as you put in. Helping a person (or family) achieve a more fulfilling and happy life, knowing you were there to support them, is the best feeling in the world.
Ready to get started?
If mental health support sounds like the career for you, now is a great time to think about your education pathway with TrainSmart Australia. Check out our courses in mental health, counselling and a range of Health and Community Services specialties
They’re nationally recognised, fully online and the perfect way to start your allied health journey.
What kind of jobs are available?
That depends on your qualifications and interests! Here are some of the places a Diploma or Certificate course can take you:
|Diploma of Mental Health
Mental Health Worker
|Diploma of Counselling
||Community Services Worker
Family Support Worker
|Diploma of Youth Work
Community development worker (youth)
Indigenous youth worker
Youth alcohol and drugs worker
|Certificate III in Community Services
Personal Care Worker
Recreational Activities Worker
Aboriginal Community Development Worker
Welfare Support Worker
|Certificate IV in Mental Health
Mental Health Worker
|Certificate IV in Youth Work
||Community Development Worker (Youth)
Youth and Family Resource Officer
Indigenous Youth Worker
Youth and Family Services Officer
Youth Case Worker
Residential Care Worker
Recreational Youth Activities Worker
Youth Alcohol and Other Drugs Worker
Youth Housing Support Worker
Support Worker Residential
|Certificate IV in Mental Health Peer Work
||Youth Peer Worker
Peer Support Worker
Carer Support Worker