Community Service and the Holiday Season

Community Service Workers offer valuable support

Many older people are lonely, with Christmas time being especially difficult. Many older residents are living in aged care facilities and will join in the celebrations with the other residents; but for those who are living in the community, this time of year may be difficult for them to celebrate. People are busy, venues are crowded, and many will choose to stay at home alone because it is easier.

However, it’s not just older people who are lonely at Christmas time. Single-parent families, people living on their own, and those physically separated from loved ones are likely to feel the sadness and loneliness that comes with the Festive season. Most people are joyous and celebrating with family and friends, but many simply are not.

Community services organisations make an extra effort around this time of year to reach out to those in the community who are vulnerable at this time of year. Community service workers and volunteers are kept busy visiting people, organising events and get-togethers for people who would otherwise spend the day alone, and generally offering support.

It takes a special type of person to care so much about a stranger that they would spend their Christmas time making sure that they are okay. It takes a special type of person to work in Community Service.


What does a Community Services worker do?

The work that Community Services staff undertake is important not just at Christmas time, but throughout the year. The difference they make to a person’s life is invaluable. A Community Service worker may simply take the time to have a cup of tea and chat, and this could be all a person needs to make it through the day. Or perhaps they are needed to intervene in dire situations that require practical assistance. Either way, Community Service Workers know their work is changing lives day after day.


What sort of roles are available in Community Services?

The field of Community Services is broad, with roles including caseworker, crisis intervention worker, advocate, counsellor, community program coordinator, personal caregiver, child protection officer, youth services officer, or social worker. In this field, you are working with the community and making a difference in people’s lives, in addition to working with colleagues with the same focus and goals as you. Community Services is a true team effort, with everyone working together and supporting one another.


How to get started in a career in Community Services.

Working in Community Services requires qualifications, so the first step is to complete the right course. TrainSmart offers courses in Mental Health, Individual Support (Ageing), Alcohol and Other Drugs, Youth Work, Counselling, and Community Service.

Visit TrainSmart website for more information.


Ready to learn more?

If you liked this blog post, you'll love our courses.