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Community Workers: What they do and how to become one

Community Workers: What they do and how to become one

It’s easy to bundle together Social Workers, Carers and Community Workers in Australia. They all contribute skills, time and energy to improving others’ quality of life. However, there are differences (subtle but important) between Community Workers and others in the care industry.

If you are considering a Diploma of Community Services with TrainSmart Australia, then read on for a quick guide to a career in Community Work.

What a Community Worker does

Help communities to access services

What does the word “community” mean to you? It might have significance in culture, religion, sexuality, economic status, neighbourhood or common interests. However you define it, Australian communities thrive with support from Community Workers who:

  • Plan, develop, implement and evaluate community support or development services
  • Advocate on behalf of community groups to Government, local councils and businesses
  • Raise awareness of issues in underrepresented communities
  • Assess community needs for health, housing, welfare, education and other services

Focus on well-being

Well-being (at the community level) is a core tenet of Community Workers in Australia. Well-being might mean physical health, mental health, access to essential services (clean water, food and housing), spiritual well-being, individual respect or something else.

Most of our Diploma of Community Services students have lived experience and want to improve well-being in some part of their community. It’s this empathy and compassion that our Trainers find so inspiring.

Empower communities

Marginalised and underrepresented communities can be ‘swept aside’ if they do not have a voice in Government, industry or land development issues. Community Workers assist communities to develop sustainably and be heard in official forums.

Whether working to alleviate systemic disadvantage, educating the public on stigma, implementing community development programs or helping to access the $161 billion welfare services pool, Community Workers are driven by social justice and fairness.

How to become a Community Worker in Australia

Community Workers should hold a Certificate III or Diploma in Community Services, however, you can also enter the industry with a similar qualification (like a Diploma of Youth Work) and sufficient experience.

The big difference for TrainSmart Diploma of Community Services graduates is the blend of real-world experience and education from highly experienced Trainers. Our 12-month course includes 100 hours of work placement plus in-depth training in:

  • Designing and implementing service programs
  • Developing communities
  • Responding to crises, managing stressors and Counselling
  • Promoting diversity
  • Community work (the day-to-day)
  • Assessing co-existing needs

At the end of the course, your intrinsic empathy and passion for community empowerment are channelled into a productive, fulfilling and varied Community Worker career in Australia.

Interested in learning more? Read about the course here or apply to study a Diploma of Community Services online in 2020.

Ready to learn more?

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