Get to know our Student Support Team!

At TrainSmart Australia, we aim to help people find meaningful careers through our high quality training and nationally recognised Certificate and Diploma courses. With 5 faculties, more than 30 courses, and a team of over 45 staff, you can study your course online or on-campus with confidence, knowing TrainSmart Australia's team of expert trainers and student support staff will be with you every step of the way.

Considering studying online with Trainsmart Australia but still have a few questions or concerns? our dedicated full time Career and Student support team are here to give you all the guidance you need to become a better version of yourself. The feedback we constantly hear from our students is that our team is like nothing they have ever experienced before and we would love for you to meet them!

If you have any more questions, please don’t hesitate to call us on 1300 855 517. One of our friendly support team will get back to you as soon as possible.


Get to know our Student Support Team!

Paul Ellis is our Senior Career Advisor. He is qualified in Coaching and Human Behaviour Studies, currently completing his Masters of Business Administration. He believes in people developing themselves in all aspects of their life and is fascinated by leadership studies. He loves his sport and is involved in Women’s AFL at a senior development level.

Kerry Chatt is a friendly and bubbly, happy-go-lucky person. Kerry loves to assist our students and guide them through a process of choosing a course. She is planning to undertake studies herself to give her young daughter the best start to her life. She is willing to demonstrate she can achieve anything if she puts her mind to it.

Jessica Rossi is also part of our Student Support Team and is currently completing a Double Major in Nursing and Midwifery. She believes that it’s never too early or too late to pursue the career you’ve always dreamed of. “Always have faith in your path and the light will guide you all the way. The future of your journey depends solely on what you do today” she says.

Victoria Astengo loves connecting and engaging with people in a real and authentic way, making a meaningful impact in our students lives. Committed to ongoing personal and professional development, she is passionate about expanding her knowledge and learning new things. Besides enjoying pizza, creating to-do lists and meeting various challenges, she loves travelling and immersing herself in different cultures.

Rowena McLeish-Smith is our Beauty Therapy specialist. She has 10 years experience within the industry and understands how challenging it can be to juggle family, work and study (she is a busy mum of two!). Rowena loves to be involved in educating our students on their journey in the beauty industry.

Victoria Allen offers support to all new students throughout the enrolment process. She has worked in multiple customer service roles in the past – from banking and insurance to travel and tourism. Victoria believes in a welcoming, stress free experience for all students: “Given the economic climate we are currently in, it is refreshing to see a record number of individuals wanting to better equip themselves with greater skills and knowledge for the future and I find it very rewarding to be part of that journey!” she says.

Nicole Heppell is one of our Student Services Administrators here at TrainSmart Australia. She helps to enrol students into their desired course, and is in fact a student herself, studying Veterinary Nursing part time. Nicole is a compassionate and creative person, and believes that you can make anything happen if you set your mind to it.

What is the most important thing to you when it comes to a Student Support team? Please comment below. We would love to know!

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