Online Counselling Services Available in Australia

If you’re thinking about studying a Diploma of Counselling, you might think your career will be mostly spent sitting in a room face-to-face with clients. But that’s not always true!

There are loads of career paths open to people who study counselling. One-on-one, group counselling, youth work, AOD counselling – and increasingly popular online counselling services. There’s a whole new avenue for qualified counsellors to help people emerging online and over the phone, and we’re going to need a lot more trained counsellors in the next few years.

What is online counselling?

Online counselling (also called tele-counselling and eTherapy) is helping thousands of Aussies access mental health help while they’re stuck at home. Demand has shot up during the coronavirus pandemic, but the services have been around for a while.

It’s not just limited to sessions over the internet, either. Qualified counsellors are treating people over the phone, through apps and chat services, and via video calls.

How does it work?

If you’ve ever used a counselling service then you know how refreshed you feel after the appointment. Online counselling works pretty much the same way:

  • Find a service
  • Schedule a time
  • Meet with your counsellor

Some services are even covered by Medicare, in the same way in-person counselling can be subsidised.

What services are available?

One thing you’ll learn when you study counselling is everyone has different needs. So a big challenge for tele-counselling is to cater to all those different mental health areas without meeting face to face.

Australia has hundreds of online counselling service providers. And the Government is throwing a big chunk of money into telehealth services like counselling to make sure people are getting the help they need. Here are some of the most reputable online providers:

  • Lifeline Free 24/7 crisis support and suicide prevention
  • Kids Helpline Free, private and confidential counselling for under-25s
  • CAREinMIND Free 24/7 online and phone counselling in Melbourne
  • BetterHelp Professional counselling all over the world for $40-70 per week
  • Relationships Australia Relationship and family counselling for $50 per session
  • Counselling Online Chat to a counsellor online for free
  • Call to Mind Tailored telepsychiatry services available for all Australians

How do I become an online counsellor?

That’s a pretty simple one – study Counselling! Gaining your Diploma of Counselling opens so many doors to an incredible career, in whichever specialty you choose. And with TrainSmart Australia you can earn your Diploma online in a nationally recognised course, learning from highly experienced trainers in our digital classroom.

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