The Rise of Telehealth Services: A Career with Purpose

The combination of technology and health care has never been more important with COVID-19 limiting what we can do and who we can see. Thankfully, the rise of telehealth services enables us to access and provide professional health care services from the comfort of our own home.

Telehealth is a fast-growing sector of the health care industry that needs specialised people to utilise their knowledge and practical skills in order to meet the demand put on mental health services. Here at TrainSmart Australia, we recognise the importance of telehealth services in our increasingly online world and offer courses focused on equipping you with the skills you need to succeed in the mental health industry. So, if you want a career with purpose, studying with TrainSmart Australia may be the right choice for you.


What is Telehealth?

Telehealth is the use of digital communication technologies, such as cell phones and laptops, to access health care services from wherever you are. It has a range of benefits including shorter wait times, quicker referrals and less time travelling. It also ensures that health care services are readily available for individuals who have difficulties accessing health care facilities or are in isolated communities. Overall, telehealth is a great tool for connecting people with the support they need from where it is safe for them and when they need it.


The Power of Telehealth

There is no doubt that telehealth is powerful tool that we must take advantage of in our fight against COVID-19. The Australian government has recognised the power of telehealth during the COVID-19 pandemic by creating a $1.1 billion support package to boost mental health, domestic violence and Medicare services. The main purpose of the relief package is to help millions of Australians who need extra support during this overwhelming time via telehealth services.

The $1.1 billion support package will give:

  • $669 million to Medicare services in order to enhance the accessibility of telehealth services for all Australians. This will ensure that individuals will have access to professional health care from the safety of their own home.
  • $150 million towards domestic violence services to help support Australians suffering from domestic violence as a result of COVID-19. It will boost government programmes and helplines set in place to help at-risk individuals find safety and appropriate support.
  • $200 million to charities and community organisations that provide emergency and food relief services, aiding vulnerable Australians when they need it most.
  • $74 million towards mental health services. This will boost the accessibility of its telehealth services such as helplines, websites and digital peer-support services to help support the mental health and wellbeing of all Australians.

The Rise of Telehealth Services: A Career with Purpose

Telehealth Services and Mental Health

Telehealth services are crucial right now to help with Australia’s mental health crisis that has undoubtedly been impacted by the COVID-19 pandemic. COVID-19 may be a major mental health trigger for many Australians as it has caused massive changes in terms of income, living situations, relationships and the ability to access health care services. All of these abrupt changes may result in feelings of stress, anxiety and depression, which in turn increases the demand put on mental health services.

Thankfully, the support package recognises that telehealth services are a relevant and practical way for us to access mental health services from wherever we are situated. The designated $74 million will be used to support mental health services that help individuals overcome and manage their mental health issues. It will specifically use $14 million to help boost the efficiency of helplines, such as Lifeline and Kids Helpline. Helplines are a fantastic form of telehealth that allows professionals to share their knowledge and provide support for those in distress when they urgently need it.

Another great form of telehealth that is currently being used during the COVID-19 pandemic is the Government’s mental health portal: Head to Health. Websites are an effective way to provide Australians with professional mental health support and advice during this unprecedented time as they are easily accessible to a wide range of people.


A Career with Purpose

TrainSmart Australia recognises that telehealth services are a powerful way to connect with individuals who are in need of extra support, especially during the COVID-19 pandemic.

Our CHC43315 Certificate 4 in Mental Health, CHC43515 Certificate 4 in Mental Health Peer Work, CHC53315 Diploma of Mental Health and CHC51015 Diploma of Counselling courses will provide you with transferable skills and techniques that can be used in the mental health industry as well as many other health care sectors. Specifically, these courses will teach you how mental health services can be provided in diverse situations and equip you with the skills you need to provide them professionally. For example, you will learn how to strategically help someone in mental distress through tele-communication technologies, a skill that is relevant to telehealth services. Overall, the practical skills and experience that you will gain through these courses will set you up for a career that is fulfilling and in high-demand, especially with the rise of telehealth services.

We believe that the opportunity to help people is now.  And you can help by choosing to study a career in mental health. If you are interested in pursuing a career with purpose, check out TrainSmart Australia’s Health and Community Services courses here.

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