Why you will love working in Community Services

How a Community Services course can kick-start an incredible career

Working in Community Services means contributing to the good of society by using your skills, knowledge and enthusiasm to support some of Australia’s most vulnerable people. Community Services is a relatively broad industry, although every job is a way of giving back to the community:

  • Residential Assistant
  • Youth Worker
  • Welfare Support Worker
  • Aboriginal Community Development Worker
  • Disability Support Worker
  • Counsellor or Mental Health worker
  • Case Manager

Not only is every day fulfilling (for you and the people you care for) but the strong industry outlook and career variation means a 6-month Certificate III in Community Services course or 12-month Diploma of Community Services is all it takes to open the door to an incredible vocation.

Is Community Services work right for me?

Speak to anyone who works in Community Services, and you will notice the same word comes up often: growth. Personal growth, community growth, industry growth. Every day you have the opportunity to improve someone’s quality of life; from aged care to AOD counselling, Community Services is a career for people who value healthy growth.

What else does it take to thrive in such a varied, people-focussed industry?


You love the feeling of making a positive change and want to turn that into a career. You are a good listener, put other people first, and are naturally empathetic.


There are going to be challenging days in every career. It helps to develop a thick skin and stay focussed on how your work is helping people.


To excel in a Community Services course and hit the ground running in your new career, you need to be organised, able to think on your feet, and confident.


Almost 40% of community workers are part-time, which is great news if you are looking for flexibility and work-life balance throughout your career.

Finding a Community Services course

Community Services programs and care facilities directly support people who need it:

  • Elderly Australians
  • At-risk young people
  • People living with a disability
  • Domestic violence victims
  • People experiencing mental health issues
  • Recovering addicts and their loved ones

You might work one-on-one, as a team, or even oversee workers and volunteers who deliver community programs. You might even manage a community centre or consult on policy later in your career.

But the first step is the most important. And that means enrolling in a Certificate III or Diploma of Community Services course with TrainSmart Australia, to gain valuable insight into working with vulnerable people and learn from highly respected (and experienced) Trainers.

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