Certificate III in Business

What will you learn?

The Certificate III in Business is designed to equip the learner with the essential skills and knowledge required for varying roles in differing business environments. The key business skills which the program will focus on include; intermediate computer skills, ability to recommend products and services, providing internal and external customer service, complaints handling, contributing to work health and safety, environmentally sustainable practices, as well as working well with others. It is expected that upon successful completion of this program the learner will have increased opportunities for career advancement, career change, employment and further education. See also Diploma of Business Online Coursecertificate III in business

How will you study?

The course will be delivered with a mix of online and classroom study, otherwise known as blended. Students must attend the classroom sessions and are expected to actively participate in the online study component.

Assessments are by way of written assessments and may contain practical components.

What are your career opportunities?

This qualification is ideal for individuals seeking to apply a broad range of essential administrative duties required to maintain a healthy business.

Potential career outcomes may include; Customer Service Advisor, Data Entry Operator, General Clerk, Personal Assistant or Receptionist.

Student entry requirements?

There are no formal entry requirements for this qualification. However, TrainSmart Australia will assess a students’ ‘academic suitability’ to ensure the student has the best chance of success. This is determined through the student’s educational history and where required Reading and Numeracy Core Skills testing.

Cost of this course?

This training is subsidised by the NSW government. The program under which subsidised training is offered is known as Smart and Skilled. The NSW Government contributes to the cost of each course and the student pays the balance.

Fee exemptions and concessions are available for disadvantaged learners.

Standard Student Course Fees

The Standard Student Course Fee applies to students who are not doing an apprenticeship or traineeship or who do not qualify for a concession or exemption.


Code – Title

Student fee  

Qualification price

I do not hold any previous qualifications I hold one or more qualifications
BSB30115  Certificate III in Business $1,320 $1,580 $5,140

Concession Student Course Fees are discounted fees for disadvantaged students. To determine if qualify for a concession through meeting the eligibility criteria, please speak to a careers advisor.

Concession Student Course Fees

No concessions are available for Diploma or Advanced Diploma Qualifications.

Fee Exemptions

Exemptions are available to; Aboriginal and Torres Strait Islander people, people with disability, refugees and asylum seekers, and, recipients of Fee Free Scholarships. To determine if qualify for an exemption through meeting the eligibility criteria, please speak to a careers advisor.


Code – Title

Student fee Qualification price
Concession Student Course Fee Exemption
BSB30115  Certificate III in Business $240 $0 $5,140

Study Units   


BSBWHS302 Apply knowledge of WHS legislation in the workplace.


BSBCMM301 Process Customer complaints

BSBCUS301 Deliver and monitor a service to customers

BSBITU302 Create electronic presentations

BSBITU303 Design and produce text documents

BSBITU304 Produce Spreadsheets

BSBDIV301 Work effectively with diversity

BSBPRO301 Recommend products and services

BSBFLM311 Support a workplace learning environment

BSBINN301 Promote innovation in a team environment

BSBFLM303 Contribute to effective workplace relationships

BSBSUS401 Implement and monitor environmentally sustainable work practices


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