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BSB30115 Certificate III in Business

Be job-ready and excel within an office environment with a Certificate III in Business.

Start Date

Please contact for intake dates.

Duration

6 months

Delivery Method

Online

Units

12

Quick Info

Download a free course brochure!

Next Start Date

Please contact for intake dates.

Course Duration

6 months

Delivery Method

Online

Pre-Requisites

N/A

Are you looking to make your entrance into the corporate world? Are you seeking to take-on your first role as a Receptionist or Data Entry Operator?

Consider enrolling into the BSB30115 Certificate III in Business – designed to develop your skills and knowledge within a commercial setting to give you a successful start in a business career.

Why TrainSmart?

Course Overview

Study the Certificate III in Business

In this BSB30115 Certificate III in Business course, you will learn how to design and produce business documents, use business technologies, design electronic presentations, develop organisational skills, process customer complaints and more. Our fully online business course will expose you to daily business activities including business to businesses transactions, customer service, using business software and other business processes.

You’ll also be assigned your own highly experienced business trainer to guide and support you throughout your studies at TrainSmart Australia.

To find out more on the BSB30115 Certificate III in Business course at TrainSmart Australia, download our brochure.

Is the Certificate III in Business for you?

If you would like to learn the foundation skills to enter the bustling world of business, then the BSB30115 Certificate III in Business course for you!

What will you learn in the Certificate III in Business?

This BSB30115 Certificate III in Business course will teach you skills in organising schedules, process complaints, business documents, keyboard skills, making presentations, spreadsheets, personal work priorities and business software.

How will you study the Certificate III in Business?

The BSB30115 Certificate III in Business is delivered by expert trainers through our fully customised e-learning environment, Moodle. All your learning resources will be available online. A trainer will be assigned to guide and support you throughout your studies.

How long is the Certificate III in Business?

The course is conducted over 6 months.

entry Requirements

This qualification is suited to learners who possess a sufficient grasp of the English language, adequate levels of numeracy, and appropriate attitude and motivation to enable them to undertake the demands of a Certificate III level qualification.

As part of the selection process, TrainSmart Australia uses the following guidelines to assess the suitability of a learner for the program:

  • All prospective learners will attend a mandatory face to face career counselling session to assess their suitability for this Certificate III level qualification;
  • During this session, TSA’s career advisors reference the career counselling and/or Capacity of Benefit notes to summarise their thoughts on whether to proceed with enrolment or not, based on the interview/conversation. This is then retained in the learner record file;
  • All learners are required to undertake an LLN assessment appropriate for a Certificate III level qualification to assess whether their reading and numeracy skills are sufficient to cope with the training program. The LLN assessment result will be retained in their learner record file;
  • In addition, TSA must reasonably believe the learner is academically suited to undertake the course e.g. employment history and/or prior education/qualifications.

Please note, we are unable to enrol international students at this time. 

Modules

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This qualification is made up of the following units of competency. All units of competency must be completed in order to successfully attain the BSB30115 Certificate III in Business.

The BSB30115 Certificate III in Business is broken up into the following Modules.

Module 1: Business Part 1

Deliver and monitor a service to customers

BSBCUS301

This unit describes the skills and knowledge required to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service. It applies to individuals who apply a broad range of competencies in various work contexts. In this role, individuals often exercise discretion and judgement using appropriate theoretical knowledge of customer service to provide technical advice and support to customers over short or long term interactions.

Process customer complaints

BSBCMM301

This unit describes skills and knowledge required to handle formal and informal negative feedback and complaints from customers. It applies to individuals who apply a broad range of competencies and may exercise discretion and judgement using appropriate knowledge of products, customer service systems and organisational policies to provide technical advice and support to a team.

Organise personal work priorities and development

BSBWOR301

This unit describes the skills and knowledge required to organise own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence. This unit applies to individuals who exercise discretion and judgement and apply a broad range of competencies in various work contexts.

Organise schedules

BSBADM307

This unit describes the skills and knowledge required to manage appointments and diaries for personnel within an organisation, using manual and electronic diaries, schedules and other appointment systems. It applies to individuals employed in a range of work environments who provide administrative support to teams and individuals.

Apply knowledge of WHS legislation in the workplace

BSBWHS302

This unit describes the, skills and knowledge required to understand and comply with work health and safety (WHS) Acts, regulations and codes of practice in the workplace. This unit applies to individuals who contribute to actions to achieve compliance with WHS legislation as part of their WHS responsibilities, which are in addition to their main duties.

Use business technology

BSBWOR204

This unit describes the skills and knowledge required to select and use computer software and organise electronic information and data. It applies to individuals who apply a limited range of practical skills with a fundamental knowledge of equipment use and the organisation of data in a defined context, under direct supervision or with limited individual responsibility.

Module 2: Business Part 2

Develop keyboarding speed and accuracy

BSBITU307

This unit describes the skills and knowledge required to develop keyboard skills with speed and accuracy using touch-typing techniques. It applies to individuals operating in a range of environments who are required to enter text and data with speed and accuracy. Individuals may provide administrative support within an organisation, or may be technical/knowledge experts responsible for production of their own word processed documents.

Write simple documents

BSBWRT301

This unit describes the skills and knowledge required to plan, draft and finalise a basic document. It applies to individuals who apply a broad range of competencies in various work contexts and may exercise some discretion and judgement to produce a range of workplace documentation.

Design and produce digital text documents

BSBITU313

This unit describes the skills and knowledge required to digitally design and develop text-based documents using advanced features of word processing applications/platforms. It applies to individuals who possess fundamental skills in digital device operation, and basic skills in operation of word processing applications. They may work as individuals who provide administrative support within an enterprise, or may be technical/knowledge experts responsible for production of their own digital documents.

Create electronic presentations

BSBITU312

This unit describes the skills and knowledge required to design and produce electronic slide presentations using various applications and platforms. It applies to individuals employed in a range of work environments who design electronic presentations. They may work as individuals providing administrative support within an enterprise, or may be responsible for production of their own electronic presentations.

Design and produce business documents

BSBITU306

This unit describes the skills and knowledge required to design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications. It applies to individuals who possess fundamental skills in computer operations and keyboarding. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team.

Design and produce spreadsheets

BSBITU314

This unit describes the skills and knowledge required to develop spreadsheets through the use of both cloud-based and non-cloud based spreadsheet applications. It applies to individuals employed in a range of environments who tend to be personally responsible for designing and working with spreadsheets under minimal supervision. These individuals are generally required to have intermediate knowledge and understanding of a number of spreadsheet applications.

Job Outcomes

Certificate III in Business Career Opportunities

The BSB30115 Certificate III in Business qualification can lead to a number of career opportunities, with job titles such as;

  • Customer Service Advisor
  • Data Entry Operator
  • Administration Assistant
  • Personal Assistant

Expected Salary and biggest employment opportunity

Salary
$ 0
Average Entry Level Annual Salary
Jobs
0 %
Employed as Clerical and Administrative Workers
Industry
0 %
Employed in the Administrative and Support Services industry

All statistics are supplied by the National Centre for Vocational Education Research. Based on national surveys.

Payment Options

Standard Rate

$3,500

The maximum tuition fee for this course is $3,500. Your fee payment options are:

  • Upfront payment

Find out what your repayments may be using our Payment Plan Repayment Calculator

  • Study Loans – Flexible loan with payment options for up to 48 months.
TrainSmart Australia

Units of competency
BSB30115 Certificate III in Business

This qualification is made up of the following units of competency. All units of competency must be completed in order to successfully attain the BSB30115 Certificate III in Business.

The BSB30115 Certificate III in Business is broken up into the following Modules;

Module 1: Business Part 1

BSBCUS301 Deliver and monitor a service to customers

BSBCMM301 Process customer complaints

BSBWOR301 Organise personal work priorities and development

BSBADM307 Organise schedules

BSBWHS302 Apply knowledge of WHS legislation in the workplace

BSBWOR204 Use business technology

Module 2: Business Part 2

BSBITU307 Develop keyboarding speed and accuracy

BSBWRT301 Write simple documents

BSBITU313 Design and produce digital text documents

BSBITU312 Create electronic presentations

BSBITU306 Design and produce business documents

BSBITU314 Design and produce spreadsheets

If you are interested in this course, please call us on 1300 855 517!

* Please note, course Units of Competency are subject to change. These units are valid only on the date of printing.

TrainSmart Australia
Want to learn more about the BSB30115 Certificate III in Business? Fill out the form below and click download!
TrainSmart Australia
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Want to learn more about the BSB30115 Certificate III in Business? Fill out the form below and click download!