BSB50420
Diploma of Leadership and Management
Focus on a goal and motivate your staff to do their best to achieve it.
BSB50420 Diploma of Leadership and Management
BSB50420 Diploma of Leadership and Management
Menu
Menu
Menu
Start Date
Rolling Enrolment
Duration
12 months
Delivery Method
Online
Units
12
Next Start Date
Rolling Enrolment
Course Duration
12 months
Delivery Method
Online
Pre-Requisites
N/A
One of the most important attributes for any professional within a business is the ability to effectively manage and lead others.
Strong, effective leaders have an incredible array of skills. They communicate effectively and set strategies, encouraging employees to excel and make smart decisions. Good leaders are always in demand by any business or organisation.
Why TrainSmart?
- Top Quality Trainer Support
- Affordable Payment Options
- Government Subsidies Available
Course Overview
Study the Diploma of Leadership and Management
The BSB50420 Diploma of Leadership and Management qualification is designed to equip students with sound managerial and leadership skills to effectively lead individuals and teams. In this online business course, you will learn how to manage teams, departments, and projects to ensure a business runs smoothly. You’ll also learn how to effectively communicate with colleagues, promote teamwork, prioritise workloads and successfully undertake projects and lead new business initiatives.
During this course you will also be assigned your own highly experienced business trainer, to guide and support you throughout your studies at TrainSmart Australia.
If you’re seeking a career path towards mid-level managerial roles or seeking formal recognition for your current skill sets and experience, this course is perfect for you.
To find out more about the BSB51918 Diploma of Leadership and Management course at TrainSmart Australia, download the brochure.
Is the Diploma of Leadership and Management for you?
If you are looking at expanding your skills as a leader or manager in the business world, this course will be able to give you the skills and knowledge to excel.
What will you learn in the Diploma of Leadership and Management?
In this BSB50420 Diploma of Leadership and Management course, you will learn skills and knowledge in emotional intelligence, professional development, lead new business initiatives, communication skills, managing performance, operational risk, customer service and more.
How will you study the Diploma of Leadership and Management?
You will study online at your own pace. Assessments are by way of written, practical and oral assignments. Full trainer/assessor support is available throughout your studies. Learning is self-paced.
How long is the Diploma of Leadership and Management?
This course runs over a 12-month period with the opportunity to extend if required.
entry Requirements
TrainSmart Australia will assess a student’s ‘academic suitability’ to ensure the student has the best chance of success. This is determined by either:
- The student providing TrainSmart Australia with a copy of an Australian year 12 certificate; or,
- The student providing TrainSmart Australia with a copy of a Certificate IV qualification (or above) that can be verified or,
- The student completing the Core Skills Profile for Adults online assessment passing at or above Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy.
You may be required to complete a Bridging Course if you do not meet the above academic suitability criteria or at the request of our career advisory team.
Please note, we are unable to enrol international students at this time.
Modules
This qualification is made up of the following units of competency. All units of competency must be completed in order to successfully attain the BSB50420 Diploma of Leadership and Management.
The BSB50420 Diploma of Leadership and Management is broken up into the following Modules.
Click each module title to learn more about the units within each module.
Module 1: Self-Management and Communication
Manage personal and professional development
BSBPEF501
This unit describes the skills and knowledge required to implement systems and process that support the personal and professional development of self and others. The unit applies to individuals working in a range of managerial positions who are accountable for the development and performance of others.
Manage organisational customer service
BSBOPS505
This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.
Manage meetings
BSBTWK503
This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. The unit applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace. These individuals may work as senior administrative staff or may be individuals with responsibility for conducting and chairing meetings in the workplace.
Communicate with influence
BSBCMM511
This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders. The unit applies to individuals who are managers and leaders required to identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.
Module 2: Managing Teams and Business Relationships
Develop and use emotional intelligence
BSBLDR502
This unit describes the skills and knowledge required to lead and manage effective workplace relationships. It applies to individuals in leadership or management who have a prominent role in establishing and managing processes and procedures to support workplace relationships taking into account the organisation’s values, goals and cultural diversity. At this level work will normally be carried out within complex and diverse methods and procedures, which require the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.
Lead and manage effective workplace relationships
BSBLDR523
This unit describes the skills and knowledge required to lead and manage effective workplace relationships. The unit applies to individuals in leadership or management positions who have a prominent role in establishing and managing processes and procedures to support workplace relationships. These individuals apply the values, goals and cultural diversity policies of the organisation. They use complex and diverse methods and procedures as well as a range of problem solving and decision making strategies, which require the exercise of considerable discretion and judgement.
Manage team effectiveness
BSBTWK502
This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. The unit applies to individuals working at a managerial level who lead and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement. It will also involve using a range of problem solving and decision-making strategies.
Manage people performance
BSBLDR522
This unit describes the skills and knowledge required to manage the performance of staff that are direct reports. The unit applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback. The unit makes the link between performance management and performance development and reinforces both functions as a key requirement for effective managers.
Module 3: Critical Thinking and Operational Management
Develop critical thinking in others
BSBCRT511
This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context. The unit applies to individuals who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles. This unit applies to individuals who are typically responsible for leading teams.
Manage business risk
BSBOPS504
This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. The unit applies to individuals who are working in positions of authority and who are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.
Ensure a safe workplace for a work area
BSBWHS521
This unit describes the skills and knowledge required to establish, maintain and evaluate an organisation’s work health and safety (WHS) policies, procedures and programs in a work area to ensure a safe workplace, according to WHS legislative requirements. It takes a systems approach and addresses compliance with relevant legislative requirements. The unit applies to those working in a range of contexts who have, or are likely to have, responsibility for WHS as part of their broader management role. It is relevant for people with obligations under WHS laws, for example persons conducting a business or undertaking (PCBUs) or officers, as defined by WHS laws.
Manage business operational plans
BSBOPS502
This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability. The unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plans.
Modules
Share on print
Print a copy of these modules
This qualification is made up of the following units of competency. All units of competency must be completed in order to successfully attain the BSB50420 Diploma of Leadership and Management.
The BSB50420 Diploma of Leadership and Management is broken up into the following Modules.
- Module 1: Self-Management and Communication
- Module 2: Managing Teams and Business Relationships
- Module 3: Critical Thinking and Operational Management
Module 1: Self-Management and Communication
Manage personal and professional development
BSBPEF501
This unit describes the skills and knowledge required to implement systems and process that support the personal and professional development of self and others. The unit applies to individuals working in a range of managerial positions who are accountable for the development and performance of others.
Manage organisational customer service
BSBOPS505
This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.
Manage meetings
BSBTWK503
This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes. The unit applies to individuals employed in a range of work environments who are required to organise and manage meetings within their workplace. These individuals may work as senior administrative staff or may be individuals with responsibility for conducting and chairing meetings in the workplace.
Communicate with influence
BSBCMM511
This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders. The unit applies to individuals who are managers and leaders required to identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.
Module 2: Managing Teams and Business Relationships
Develop and use emotional intelligence
BSBLDR502
This unit describes the skills and knowledge required to lead and manage effective workplace relationships. It applies to individuals in leadership or management who have a prominent role in establishing and managing processes and procedures to support workplace relationships taking into account the organisation’s values, goals and cultural diversity. At this level work will normally be carried out within complex and diverse methods and procedures, which require the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.
Lead and manage effective workplace relationships
BSBLDR523
This unit describes the skills and knowledge required to lead and manage effective workplace relationships. The unit applies to individuals in leadership or management positions who have a prominent role in establishing and managing processes and procedures to support workplace relationships. These individuals apply the values, goals and cultural diversity policies of the organisation. They use complex and diverse methods and procedures as well as a range of problem solving and decision making strategies, which require the exercise of considerable discretion and judgement.
Manage team effectiveness
BSBTWK502
This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. The unit applies to individuals working at a managerial level who lead and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement. It will also involve using a range of problem solving and decision-making strategies.
Manage people performance
BSBLDR522
This unit describes the skills and knowledge required to manage the performance of staff that are direct reports. The unit applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback. The unit makes the link between performance management and performance development and reinforces both functions as a key requirement for effective managers.
Module 3: Critical Thinking and Operational Management
Develop critical thinking in others
BSBCRT511
This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context. The unit applies to individuals who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles. This unit applies to individuals who are typically responsible for leading teams.
Manage business risk
BSBOPS504
This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. The unit applies to individuals who are working in positions of authority and who are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.
Ensure a safe workplace for a work area
BSBWHS521
This unit describes the skills and knowledge required to establish, maintain and evaluate an organisation’s work health and safety (WHS) policies, procedures and programs in a work area to ensure a safe workplace, according to WHS legislative requirements. It takes a systems approach and addresses compliance with relevant legislative requirements. The unit applies to those working in a range of contexts who have, or are likely to have, responsibility for WHS as part of their broader management role. It is relevant for people with obligations under WHS laws, for example persons conducting a business or undertaking (PCBUs) or officers, as defined by WHS laws.
Manage business operational plans
BSBOPS502
This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability. The unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plans.
Job Outcomes
Diploma of Leadership and Management Career Opportunities
Employers are always impressed with people who can manage effectively as a business is only as good as the people it employs and a good manager is essential to any organisation.
Our BSB50420 Diploma of Leadership and Management course can lead to a number of career opportunities with job titles such as;
- Office Manager
- Legal Practice Manager
- Information Services Manager
- Corporate Services Manager
- Business Manager
- Warehouse Manager
Expected Salary and biggest employment opportunity
Salary
$
0
Average Entry Level Annual Salary
Jobs
0
%
Employed as Professionals
Industry
0
%
Employed in the Financial and Insurance Services industry
All statistics are supplied by the National Centre for Vocational Education Research. Based on national surveys.
Related Content
Payment Options
Standard Rate
$9,000
The maximum tuition fee for this course is $9,000. Your fee payment options are:
- Upfront payment
- VET Student Loans – Australian government income contingent loan which allows you to study now and pay later.
Find out what your repayments may be by using our VET Student Loans Repayments Calculator
*VET Student Loans are subject to students meeting eligibility requirements. VET Student Loan creates a debt that must be repaid to the Commonwealth.
- Interest Free Payment Plan – No deposit, no interest payment plans.
Find out what your repayments may be using our Payment Plan Repayment Calculator
- Study Loans – Flexible loan with payment options for up to 48 months.
Study Diploma of Leadership and Management | Enrolling Now! Affordable Payment Options, Flexible Delivery & Online e-Learning available!
Other Courses
Units of competency
BSB50420 Diploma of Leadership and Management
This qualification is made up of the following units of competency. All units of competency must be completed in order to successfully attain the BSB50420 Diploma of Leadership and Management.
The BSB50420 Diploma of Leadership and Management is broken up into the following Modules;
Module 1: Self-Management and Communication
BSBPEF501 Manage personal and professional development
BSBOPS505 Manage organisational customer service
BSBTWK503 Manage meetings
BSBCMM511 Communicate with influence
Module 2: Managing Teams and Business Relationships
BSBLDR502 Develop and use emotional intelligence
BSBLDR523 Lead and manage effective workplace relationships
BSBTWK502 Manage team effectiveness
BSBLDR522 Manage people performance
Module 3: Critical Thinking and Operational Management
BSBCRT511 Develop critical thinking in others
BSBOPS504 Manage business risk
BSBWHS521 Ensure a safe workplace for a work area
BSBOPS502 Manage business operational plans
If you are interested in this course, please call us on 1300 855 517!
* Please note, course Units of Competency are subject to change. These units are valid only on the date of printing.
