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BSB50420

Diploma of Leadership and Management

Focus on a goal and motivate your staff to do their best to achieve it.

Start Date

Rolling Enrolment

Duration

12 months

Delivery Method

Online

Units

12

Quick Info

Download a free course brochure!

Download our free brochure guide to be contacted by our friendly career advisory team by phone, email and online chat. 

Next Start Date

Rolling Enrolment

Course Duration

12 months

Delivery Method

Online

Pre-Requisites

N/A

One of the most important attributes for any professional within a business is the ability to effectively manage and lead others.

Strong, effective leaders have an incredible array of skills. They communicate effectively and set strategies, encouraging employees to excel and make smart decisions. Good leaders are always in demand by any business or organisation.

Why TrainSmart?

Course Overview

Study the Diploma of Leadership and Management

The BSB50420 Diploma of Leadership and Management qualification is designed to equip students with sound managerial and leadership skills to effectively lead individuals and teams. In this online business course, you will learn how to manage teams, departments, and projects to ensure a business runs smoothly. You’ll also learn how to effectively communicate with colleagues, promote teamwork, prioritise workloads and successfully undertake projects and lead new business initiatives.

During this course you will also be assigned your own highly experienced business trainer, to guide and support you throughout your studies at TrainSmart Australia.

If you’re seeking a career path towards mid-level managerial roles or seeking formal recognition for your current skill sets and experience, this course is perfect for you.

To find out more about the BSB51918 Diploma of Leadership and Management course at TrainSmart Australia, download the brochure.

Is the Diploma of Leadership and Management for you?

If you are looking at expanding your skills as a leader or manager in the business world, this course will be able to give you the skills and knowledge to excel.

What will you learn in the Diploma of Leadership and Management?

In this BSB50420 Diploma of Leadership and Management course, you will learn skills and knowledge in emotional intelligence, professional development, lead new business initiatives, communication skills, managing performance, operational risk, customer service and more.

How will you study the Diploma of Leadership and Management?

This course is offered under the Trainer-Directed-Learning model. Assessments are by way of written and practical activities via video conferencing. Full trainer/assessor support is available throughout your studies.

How long is the Diploma of Leadership and Management?

This course runs over a 12-month period with the opportunity to extend if required.

entry Requirements

TrainSmart Australia will assess a student’s ‘academic suitability’ to ensure the student has the best chance of success. This is determined by either:

  • The student providing TrainSmart Australia with a copy of an Australian year 12 certificate of education; or,
  • The student providing TrainSmart Australia with a copy of a Certificate IV qualification (or above) that was delivered as a part of the AQF (Australian Qualification Framework) that can be verified by the issuing organisation or the USI (unique student identifier) transcript or,
  • The student completing the Core Skills Profile for Adults online assessment passing at or above Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy.

You may be required to complete a Bridging Course if you do not meet the above academic suitability criteria or at the request of our career advisory team.

Please note, we are unable to enrol international students at this time. 

Modules

This qualification is made up of the following units of competency. All units of competency must be completed in order to successfully attain the BSB50420 Diploma of Leadership and Management.

The BSB50420 Diploma of Leadership and Management is broken up into the following Modules.

Click each module title to learn more about the units within each module.

Manage personal and professional development

BSBPEF501

This unit describes the skills and knowledge required to implement systems and process that support the personal and professional development of self and others. The unit applies to individuals working in a range of managerial positions who are accountable for the development and performance of others.

Develop administrative systems

BSBOPS503

This unit describes the skills and knowledge required to plan for or review the requirements of administrative systems and procedures for implementing, monitoring and reviewing the system. The unit applies to individuals employed in a range of work environments in senior administrative roles.

Manage organisational customer service

BSBOPS505

This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.

Lead communication in the workplace

BSBXCM501

This unit describes the skills and knowledge required to lead communication in the workplace within any industry. This unit has a specific focus on the communication skills required for team leaders with responsibility for other workers.

Develop and use emotional intelligence

BSBPEF502

This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace. The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.

Lead and manage effective workplace relationships

BSBLDR523

This unit describes the skills and knowledge required to lead and manage effective workplace relationships. The unit applies to individuals in leadership or management positions who have a prominent role in establishing and managing processes and procedures to support workplace relationships. These individuals apply the values, goals and cultural diversity policies of the organisation. They use complex and diverse methods and procedures as well as a range of problem solving and decision making strategies, which require the exercise of considerable discretion and judgement.

Manage team effectiveness

BSBTWK502

This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. The unit applies to individuals working at a managerial level who lead and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement. It will also involve using a range of problem solving and decision-making strategies.

Develop critical thinking in others

BSBCRT511

This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context. The unit applies to individuals who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles. This unit applies to individuals who are typically responsible for leading teams.

Communicate with influence

BSBCMM511

This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders. The unit applies to individuals who are managers and leaders required to identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.

Manage business resources

BSBOPS501

This unit describes the skills and knowledge required to manage resources according to planned business strategies. It includes analysing resource requirements, developing resource plans, allocating resources, and reviewing and reporting on resource usage. The unit applies to individuals with a role in allocating and monitoring the use of physical and/or human resources to meet defined business objectives.

Manage business risk

BSBOPS504

This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. The unit applies to individuals who are working in positions of authority and who are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.

Manage business operational plans

BSBOPS502

This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability. The unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plans.

Modules

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Print a copy of these modules

This qualification is made up of the following units of competency. All units of competency must be completed in order to successfully attain the BSB50420 Diploma of Leadership and Management.

The BSB50420 Diploma of Leadership and Management is broken up into the following Modules.

Module 1: Leadership and Management

Manage personal and professional development

BSBPEF501

This unit describes the skills and knowledge required to implement systems and process that support the personal and professional development of self and others. The unit applies to individuals working in a range of managerial positions who are accountable for the development and performance of others.

Develop administrative systems

BSBOPS503

This unit describes the skills and knowledge required to plan for or review the requirements of administrative systems and procedures for implementing, monitoring and reviewing the system. The unit applies to individuals employed in a range of work environments in senior administrative roles.

Manage organisational customer service

BSBOPS505

This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation. The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.

Lead communication in the workplace

BSBXCM501

This unit describes the skills and knowledge required to lead communication in the workplace within any industry. This unit has a specific focus on the communication skills required for team leaders with responsibility for other workers.

Module 2: Leadership and Management

Develop and use emotional intelligence

BSBPEF502

This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace. The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.

Lead and manage effective workplace relationships

BSBLDR523

This unit describes the skills and knowledge required to lead and manage effective workplace relationships. The unit applies to individuals in leadership or management positions who have a prominent role in establishing and managing processes and procedures to support workplace relationships. These individuals apply the values, goals and cultural diversity policies of the organisation. They use complex and diverse methods and procedures as well as a range of problem solving and decision making strategies, which require the exercise of considerable discretion and judgement.

Manage team effectiveness

BSBTWK502

This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation. The unit applies to individuals working at a managerial level who lead and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement. It will also involve using a range of problem solving and decision-making strategies.

Develop critical thinking in others

BSBCRT511

This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context. The unit applies to individuals who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles. This unit applies to individuals who are typically responsible for leading teams.

Module 3: Leadership and Management

Communicate with influence

BSBCMM511

This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and other key stakeholders. The unit applies to individuals who are managers and leaders required to identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems as part of their job role. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.

Manage business resources

BSBOPS501

This unit describes the skills and knowledge required to manage resources according to planned business strategies. It includes analysing resource requirements, developing resource plans, allocating resources, and reviewing and reporting on resource usage. The unit applies to individuals with a role in allocating and monitoring the use of physical and/or human resources to meet defined business objectives.

Manage business risk

BSBOPS504

This unit describes skills and knowledge required to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting. The unit applies to individuals who are working in positions of authority and who are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.

Manage business operational plans

BSBOPS502

This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability. The unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plans.

Job Outcomes

Diploma of Leadership and Management Career Opportunities

Employers are always impressed with people who can manage effectively as a business is only as good as the people it employs and a good manager is essential to any organisation.

Our BSB50420 Diploma of Leadership and Management course can lead to a number of career opportunities with job titles such as;

  • Office Manager
  • Legal Practice Manager
  • Information Services Manager
  • Corporate Services Manager
  • Business Manager
  • Warehouse Manager

Expected Salary and biggest employment opportunity

Salary
$ 0
Average Entry Level Annual Salary
Jobs
0 %
Employed as Professionals
Industry
0 %
Employed in the Financial and Insurance Services industry

All statistics are supplied by the National Centre for Vocational Education Research. Based on national surveys.

Payment Options

Standard Rate

$9,000

The maximum tuition fee for this course is $9,000. Your fee payment options are:

  • Upfront payment
  • VET Student Loans – Australian government income contingent loan which allows you to study now and pay later.

*VET Student Loans are subject to students meeting eligibility requirements. VET Student Loan creates a debt that must be repaid to the Commonwealth.

Find out what your repayments may be using our Payment Plan Repayment Calculator

  • Study Loans – Flexible loan with payment options for up to 48 months.
Study Diploma of Leadership and Management | Enrolling Now! Affordable Payment Options, Flexible Delivery & Online e-Learning available!
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Units of competency
BSB50420 Diploma of Leadership and Management

This qualification is made up of the following units of competency. All units of competency must be completed in order to successfully attain the BSB50420 Diploma of Leadership and Management.

The BSB50420 Diploma of Leadership and Management is broken up into the following Modules;

Module 1: Leadership and Management

BSBPEF501 Manage personal and professional development

BSBOPS503 Develop administrative systems

BSBOPS505 Manage organisational customer service

BSBXCM501 Lead communication in the workplace

Module 2: Leadership and Management

BSBPEF502 Develop and use emotional intelligence

BSBLDR523 Lead and manage effective workplace relationships

BSBTWK502 Manage team effectiveness

BSBCRT511 Develop critical thinking in others

Module 3: Leadership and Management

BSBCMM511 Communicate with influence

BSBOPS501 Manage business resources

BSBOPS504 Manage business risk

BSBOPS502 Manage business operational plans

If you are interested in this course, please call us on 1300 855 517!

* Please note, course Units of Competency are subject to change. These units are valid only on the date of printing.

TrainSmart Australia
Want to learn more about the BSB50420 Diploma of Leadership and Management? Fill out the form below and click download!
TrainSmart Australia
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Want to learn more about the BSB50420 Diploma of Leadership and Management? Fill out the form below and click download!