Certificate III in Community Services (CHC32015)

In a time when automation is negatively impacting jobs across various industries, the demand for workers in the community services sector is booming.

So if you’d like to jump into a career where job prospects are strong and secure – and where you can make a real difference to people’s lives – the Certificate III in Community Services (CHC32015) can take you there.

And because the WA Government recognises the demand in this area, this nationally recognised course is heavily subsidised under their Jobs & Skills WA program – meaning you can have confidence in your new career without having to worry about the costs involved.

Should I enrol?

This course will suit you if you’re passionate about improving the lives of vulnerable people in the community.

What will I learn?

  • Insights into mental health issues, domestic violence, grief, trauma, and alcohol and drug addiction;
  • The knowledge and interpersonal skills to provide practical and emotional support;
  • How to effectively communicate with individuals and groups in both residential and community settings.
Community services certificate

How will I learn?

This course is delivered via face-to-face training, with the ability to apply the theory you’ve learnt into practice through simulated exercises.

This qualification requires the completion of 12 units, including assignments over a period of 6 months. You’ll also be assigned a trainer to guide and support you through your studies.

What are the entry requirements?

This qualification is suited to learners who possess a sufficient grasp of the English language, adequate levels of numeracy, and appropriate attitude and motivation to enable them to undertake the demands of a Certificate III level qualification.

As part of the selection process, TSA uses the following guidelines to assess suitability of a learner for the program:

  • All prospective learners will attend a mandatory face to face career counselling session to assess their suitability for this Certificate III level qualification;
  • During this session, TSA’s career advisors reference the career counselling and/or Capacity of Benefit notes to summarise their thoughts on whether to proceed with enrolment or not, based on the interview/conversation. This is then retained in the learner record file;
  • All learners are required to undertake an LLN assessment appropriate for a Certificate III level qualification to assess whether their reading and numeracy skills are sufficient to cope with the training program. The LLN assessment result will be retained in their learner record file;
  • In addition, TSA must reasonably believe the learner is academically suited to undertake the course e.g. employment history and/or prior education/qualifications.

What are my career prospects?

Job opportunities in the community services sector grow with every year – in fact, the Australian Government predicts the rate of jobs growth in the field will be three times higher than the national average.

Types of roles available include disability support worker, personal care worker and residential assistant. You will also be well placed to undertake further study in the field.

Cost of this course

JSWA funded course

This training is subsidised by the WA Government under a program known as Jobs & Skills WA. The WA Government contributes to the cost of each course and the student pays the remaining balance.

The non-concession student course fee is $1,771 and the concession student fee is $528, but you must meet eligibility criteria to qualify for the government funded price. Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply, such as student services and resource fees.

Study units


Module 1
HLTWHS002 Follow safe work practices for direct client care
CHCDIV001 Work with diverse people
CHCCOM005 Communicate and work in health or community services
CHCCCS016 Respond to client needs
Module 2
HLTWHS006 Manage personal stressors in the work environment
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCLEG001 Work legally and ethically
CHCGRP002 Plan and conduct group activities
Module 3
CHCMHS001 Work with people with mental health issues
CHCCCS017 Provide loss and grief support
CHCAOD001 Work in an alcohol and other drugs context
CHCCCS019 Recognise and respond to crisis situations

For more information about this qualification please contact us.

Want to take your studies in community services to the next level? Enquire today about our CHC52015 Diploma of Community Services.


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