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CHC42015

Certificate IV in Community Services

Upskill to work with people from diverse backgrounds.

Start Date

Please contact us
for the next intake date.

Duration

9-12 Months

Delivery Method

Online OR
Face-to-Face (WA Only) 2 days a fortnight

Units

15

Quick Info

Download a free course brochure!

Download our free brochure guide to be contacted by our friendly career advisory team by phone, email and online chat. 

Next Start Date

Please contact us
for the next intake date.

Course Duration

9-12 Months

Delivery Method

Online OR
Face-to-Face (WA Only) 2 days a fortnight

Pre-Requisites

N/A

The CHC42015 Certificate IV in Community Services covers a broad range of knowledge and skills that may be required of community services workers. In this course, you will learn how to provide emotional and practical support to disadvantaged individuals and communities, including people suffering from mental health, disabilities, youth at risk, homelessness and more.

Studying this course with TrainSmart Australia will allow you to develop your knowledge of the range of available support services and provide guidance to people suffering from complex circumstances.

Why TrainSmart?

Course Overview

Study the Certificate IV in Community Services

The CHC42015 Certificate IV in Community Services qualification is designed for individuals who want to work with vulnerable people, families, and communities in a social services position.

This course focuses on developing your ability to provide client-centred support, advocacy and guidance while promoting independence and facilitating community access. The course covers topics in assisting and empowering clients, offering counsel and information, increasing independence through access to community resources, and maintaining client confidentiality.

To gain these learning outcomes, the CHC42015 Certificate IV in Community Services course focuses on training you to create and run your own support programs to meet the needs of individuals dealing with personal, social, and welfare challenges. The goal of these help efforts is to offer practical as well as emotional assistance to those who need it.

By achieving this qualification, you will have the skills you need to start your career in a broad range of community services roles.

Upon the completion of the CHC42015 Certificate IV in Community Services, you will also be well placed to undertake further study with direct pathways into the following Diplomas: CHC51015 Diploma of Counselling, CHC50413 Diploma of Youth Work, CHC53215 Diploma of Alcohol and Other Drugs.

Is the Certificate IV in Community Services for you?

The CHC42015 Certificate IV in Community Services is best suited for people looking to work in a role that involves supporting youth/families/communities in a social services role.

By achieving this qualification, you can move towards applying for more senior roles within the community services sector.

What will you learn in the Certificate IV in Community Services?

The CHC42015 Certificate IV in Community Services prepares you for supporting clients suffering through complex situations.

In this course you will learn to:

  • provide client-centred support and guidance
  • understand the legal and ethical framework in the health and community services sector
  • promote independence by supporting people to recognise their strengths and capabilities
  • improve access to social and support services
  • recognise the complexities of working with people who have complex needs or issues
  • acknowledge diversity issues including age, gender, ethnicity, disability, language barriers and cultural differences.

How will you study the Certificate IV in Community Services?

By studying the CHC42015 Certificate IV in Community Services online, you will be able to engage with our team of Health and Community Services trainers. Our trainers will give you 1 to 1 support throughout the duration of this course to help you understand the course content, give valuable feedback on your theoretical and practical assessments, and help you towards achieving your career pathway goals.

STUDY THE CERTIFICATE IV IN COMMUNITY SERVICES IN PERTH

If you are in Perth, you may be eligible to study at our Perth CBD campus through the Lower Fees, Local Skills subsidy. Our face-to-face classes provide a fun and safe environment to learn the theoretical components of each unit while also developing the skills you’ll need to complete your practical assessments.

Classes run once a fortnight from 9 am – 4 pm over a 12-month period.

To study under the Lower Fees, Local Skills subsidy, class attendance is required at our Perth CBD campus.

How long is the Certificate IV in Community Services?

Studying this course online will run over 9-months. If you’re studying this course at our Perth CBD campus, the duration of the course will run over a 12-month period.

entry Requirements

TrainSmart Australia will assess a student’s ‘academic suitability’ to ensure the student has the best chance of success. This is determined by either:

  • The student providing TrainSmart Australia with a copy of an Australian year 12 certificate of education; or,
  • The student providing TrainSmart Australia with a copy of a completed Certificate qualification that can be verified; or,
    • For entry into a Certificate III – A Certificate II or higher;
    • For entry into a Certificate IV – A Certificate III or higher;
  • The student completing the Core Skills Profile for Adults online assessment passing at or above Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy.

You may be required to complete a Bridging Course if you do not meet the above academic suitability criteria or at the request of our career advisory team.

Please note, we are unable to enrol international students at this time. 

Purpose Practicals

TrainSmart Australia students also have access to our Purpose Practicals service, to complete practical assessments.

Purpose Practicals provides our students with a safe environment to demonstrate practical counselling skills within a simulated environment. Our studio is also equipped with videoconferencing equipment to support E-counselling sessions for trainee counsellors.

Modules

This qualification is made up of the following units of competency. All units of competency must be completed in order to successfully attain the CHC42015 Certificate IV in Community Services.

The CHC42015 Certificate IV in Community Services is broken up into the following Modules.

Click each module title to learn more about the units within each module.

Manage personal stressors in the work environment

HLTWHS006

This unit describes the skills and knowledge required to maintain health and wellbeing by preventing and managing personal stress. This unit applies to work in a range of health and community services settings, in particular work roles that operate in high stress situations and circumstances.

Reflect on and improve own professional practice

CHCPRP003

This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development. This unit applies to workers in all industry sectors who take pro-active responsibility for their own professional development.

Work legally and ethically

CHCLEG001

This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role. This unit applies to community services and health workers who play a proactive role in identifying and meeting their legal and ethical responsibilities.

Work with diverse people

CHCDIV001

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This unit applies to all workers.

Use communication to build relationships

CHCCOM002

This unit describes the skills and knowledge to apply specific communication techniques to establish, build and maintain relationships with clients, colleagues and other stakeholders based on respect and trust. This unit applies to work across a range of workplace contexts where workers at all levels may communicate with individuals and/or groups both in person and in writing.

Develop and maintain networks and collaborative partnerships

CHCPRP001

This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice. This unit applies to work in all industry sectors, and to individuals who take pro-active responsibility for improving collaboration between workers and organisations.

Work with people with mental health issues

CHCMHS001

This unit describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues. This unit applies to support workers in contexts outside the mental health sector, but who come into contact with people with mental health issues. The services and support provided are not mental health specific.

Work in an alcohol and other drugs context

CHCAOD001

This unit describes the skills and knowledge required to establish and work within the current context, philosophy and values of the alcohol and other drugs (AOD) sector. This unit applies to workers who come into contact with clients affected by alcohol and other drugs.

Recognise and respond appropriately to domestic and family violence

CHCDFV001

This unit describes the knowledge and skills required to identify and respond to the needs of clients who may be experiencing domestic and family violence, including responding to immediate intervention and support needs. This unit applies to health and community service workers providing services according to established organisation procedures. These workers may not be specialised family violence workers.

Identify and respond to children and young people at risk

CHCPRT001

This unit describes the skills and knowledge required to support and protect children and young people who are at risk of harm. This work occurs within legislative and policy frameworks and carries a duty of care responsibility. This unit applies to workers in a range of job roles providing services to children and young people including in community services and health contexts.

Assess co-existing needs

CHCCCS004

This unit describes the skills and knowledge required to assess the diverse and multi-faceted needs of people and determine both internal and external services required to meet those needs. This unit applies in a range of community service contexts.

Recognise and respond to crisis situations

CHCCCS019

This unit describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services. This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved.

Facilitate the interests and rights of clients

CHCADV001

This unit describes the skills and knowledge required to assist clients to identify their rights, voice their needs and concerns and realise their interests, rights and needs. This unit applies to workers of all levels in a range of health or community services settings who provide services using a human rights based approach and have direct interaction with clients.

Facilitate the empowerment of people with disability

CHCDIS007

This unit describes the skills and knowledge required to facilitate the empowerment of people with disability to deliver rights based services using a person-centred approach. It should be carried out in conjunction with individualised plans. This unit applies to workers in varied disability contexts.

Maintain work health and safety

HLTWHS003

This unit describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team. This unit applies to workers who have a key role in maintaining WHS in an organisation, including duty of care for other workers.

Modules

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Print a copy of these modules

This qualification is made up of the following units of competency. All units of competency must be completed in order to successfully attain the CHC42015 Certificate IV in Community Services.

The CHC42015 Certificate IV in Community Services is broken up into the following Modules.

Module 1: Community Services Essentials Part 1

Manage personal stressors in the work environment

HLTWHS006

This unit describes the skills and knowledge required to maintain health and wellbeing by preventing and managing personal stress. This unit applies to work in a range of health and community services settings, in particular work roles that operate in high stress situations and circumstances.

Reflect on and improve own professional practice

CHCPRP003

This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development. This unit applies to workers in all industry sectors who take pro-active responsibility for their own professional development.

Work legally and ethically

CHCLEG001

This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role. This unit applies to community services and health workers who play a proactive role in identifying and meeting their legal and ethical responsibilities.

Work with diverse people

CHCDIV001

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This unit applies to all workers.

Use communication to build relationships

CHCCOM002

This unit describes the skills and knowledge to apply specific communication techniques to establish, build and maintain relationships with clients, colleagues and other stakeholders based on respect and trust. This unit applies to work across a range of workplace contexts where workers at all levels may communicate with individuals and/or groups both in person and in writing.

Module 2: Community Services Essentials Part 2

Develop and maintain networks and collaborative partnerships

CHCPRP001

This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice. This unit applies to work in all industry sectors, and to individuals who take pro-active responsibility for improving collaboration between workers and organisations.

Work with people with mental health issues

CHCMHS001

This unit describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues. This unit applies to support workers in contexts outside the mental health sector, but who come into contact with people with mental health issues. The services and support provided are not mental health specific.

Work in an alcohol and other drugs context

CHCAOD001

This unit describes the skills and knowledge required to establish and work within the current context, philosophy and values of the alcohol and other drugs (AOD) sector. This unit applies to workers who come into contact with clients affected by alcohol and other drugs.

Recognise and respond appropriately to domestic and family violence

CHCDFV001

This unit describes the knowledge and skills required to identify and respond to the needs of clients who may be experiencing domestic and family violence, including responding to immediate intervention and support needs. This unit applies to health and community service workers providing services according to established organisation procedures. These workers may not be specialised family violence workers.

Identify and respond to children and young people at risk

CHCPRT001

This unit describes the skills and knowledge required to support and protect children and young people who are at risk of harm. This work occurs within legislative and policy frameworks and carries a duty of care responsibility. This unit applies to workers in a range of job roles providing services to children and young people including in community services and health contexts.

Module 3: Community Services Essentials Part 3

Assess co-existing needs

CHCCCS004

This unit describes the skills and knowledge required to assess the diverse and multi-faceted needs of people and determine both internal and external services required to meet those needs. This unit applies in a range of community service contexts.

Recognise and respond to crisis situations

CHCCCS019

This unit describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services. This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved.

Facilitate the interests and rights of clients

CHCADV001

This unit describes the skills and knowledge required to assist clients to identify their rights, voice their needs and concerns and realise their interests, rights and needs. This unit applies to workers of all levels in a range of health or community services settings who provide services using a human rights based approach and have direct interaction with clients.

Facilitate the empowerment of people with disability

CHCDIS007

This unit describes the skills and knowledge required to facilitate the empowerment of people with disability to deliver rights based services using a person-centred approach. It should be carried out in conjunction with individualised plans. This unit applies to workers in varied disability contexts.

Maintain work health and safety

HLTWHS003

This unit describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team. This unit applies to workers who have a key role in maintaining WHS in an organisation, including duty of care for other workers.

Job Outcomes

Certificate IV in Community Services Career Opportunities

The CHC42015 Certificate IV in Community Services has been specifically designed to meet the needs of the community services sector.

The qualification is designed for those who want to aim for a career in roles such as;

  • Aboriginal Health Education Officer
  • Community Support Worker
  • Women’s Health Educator
  • Case Worker (Community Services)
  • Outreach Officer
  • Welfare Support Worker
  • Information and Referral Worker
  • Personal Adviser
  • Family Support Worker

Expected Salary and biggest employment opportunity

Salary
$ 0
Average Entry Level Annual Salary
Jobs
0 %
Employed as Community and Personal Service Workers
Industry
0 %
Employed in the Health Care and Social Assistance industry

All statistics are supplied by the National Centre for Vocational Education Research. Based on national surveys.

Available Subsidies for this course

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Save up to

0 %

off the standard cost of this course with the Jobs & Skills WA Subsidy!

Eligibility Criteria

To be eligible for the Jobs and Skills WA Government subsidy, you must reside in Western Australia and meet one of the below eligibility criteria;

You are an Australian Citizen

You hold a sub-class 309, 444, 785, 820, or 826 visa

You are a partner or dependant of a holder of a temporary Visa sub-class 457

You hold a Bridging Visa E (subclasses 050 and 051) with a valid application for a visa sub-class 785 or 790

If you meet one of the above eligibility criteria, the JOBS & SKILLS WA Government subsidised total course fees for the CHC42015 Certificate IV in Community Services available to you are; *

With a concession card – $343.20 
Without a concession card – $1,158.30

For detailed information, including concession eligibility criteria, please see our attached brochure or visit our Jobs and Skills WA Information Page here.*

Learn more about the Jobs and Skills WA Subsidy on the Jobs & Skills WA Website Here.*

* Please note, you can only enrol and claim ONE Job’s and Skills WA subsidy at a time. If you are currently enrolled in another course through Job’s and Skills WA (Including Lower Fees, Local Skills AND Skills Ready), you must either complete or withdraw from that course before enrolling in a new course.

*You must meet eligibility criteria to qualify. The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as service and resource fees*  This is a Western Australian government program. 

Payment Options

Standard Rate

$4,000

Concession Rate

$343.20*

Non-Concession Rate

$1,158.30*

*Please refer to the Government Subsidy section to see if you are eligible for the concession or non-concession rates.

The maximum tuition fee for this course is $4,000. Your fee payment options are:

  • Upfront payment

Find out what your repayments may be using our Payment Plan Repayment Calculator

  • Study Loans – Flexible loan with payment options for up to 48 months.
TrainSmart Australia

Units of competency
CHC42015 Certificate IV in Community Services

This qualification is made up of the following units of competency. All units of competency must be completed in order to successfully attain the CHC42015 Certificate IV in Community Services.

The CHC42015 Certificate IV in Community Services is broken up into the following Modules;

Module 1: Community Services Essentials Part 1

HLTWHS006 Manage personal stressors in the work environment

CHCPRP003 Reflect on and improve own professional practice

CHCLEG001 Work legally and ethically

CHCDIV001 Work with diverse people

CHCCOM002 Use communication to build relationships

Module 2: Community Services Essentials Part 2

CHCPRP001 Develop and maintain networks and collaborative partnerships

CHCMHS001 Work with people with mental health issues

CHCAOD001 Work in an alcohol and other drugs context

CHCDFV001 Recognise and respond appropriately to domestic and family violence

CHCPRT001 Identify and respond to children and young people at risk

Module 3: Community Services Essentials Part 3

CHCCCS004 Assess co-existing needs

CHCCCS019 Recognise and respond to crisis situations

CHCADV001 Facilitate the interests and rights of clients

CHCDIS007 Facilitate the empowerment of people with disability

HLTWHS003 Maintain work health and safety

If you are interested in this course, please call us on 1300 855 517!

* Please note, course Units of Competency are subject to change. These units are valid only on the date of printing.

TrainSmart Australia
Want to learn more about the CHC42015 Certificate IV in Community Services? Fill out the form below and click download!
TrainSmart Australia
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Want to learn more about the CHC42015 Certificate IV in Community Services? Fill out the form below and click download!