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CHC52015 Diploma of Community Services

Serve local communities and support people.

Enrolling now! 

There’s an increasing need for people to work in community roles delivering and managing services for both individuals and groups. The CHC52015 Diploma of Community Services equips you with the necessary skills to deliver services in social support, housing and a variety of other community-based areas.

You will learn skills to be able to advise, support and help various groups and individuals from all walks of life and different backgrounds. You will be equipped with the right strategies and skills to assist, nurture and promote someone’s well-being.

Learning is online over a 12-month period, to best suit your individual needs and lifestyle. You will be expected to complete practical activities through attending mobile workshops and in the workplace. TrainSmart Australia will give you advance notice so you can make necessary arrangements to ensure you are able to participate in these workshops.

Assessments are by way of written assignments and have a practical component. You will receive dedicated trainer team support throughout your studies. This community services course requires 100 hours of work placement in an appropriate organisation. TrainSmart Australia assists to identify a suitable organisation or the student may nominate an organisation of their choice.

TrainSmart Australia will assess a students’ ‘academic suitability’ to ensure the student has the best chance of success. This is determined by either:-

  • The student providing TrainSmart Australia with a copy of an Australian year 12 Certificate or
  • The student providing TrainSmart Australia with a copy of a Certificate IV qualification (or above) or,
  • The student completing the Core Skills Profile for Adults online assessment passing at or above Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy.

In addition to the above entry requirements, TrainSmart Australia will consider whether the student applying to enrol demonstrates the capacity to meet the demands of their chosen course. Student academic suitability is determined through a one to one career counselling session. The student will be advised whether he or she is considered to be academically suited, or alternative study pathways may be offered.

Community workers advocate for the rights of individuals and well-being of groups. Some positions are in the not-for-profit sector. Possible roles include a community development officer, welfare worker, case manager, community educator, support worker or working within disability services, welfare or juvenile justices services.

The maximum tuition fee for this course is $10,300. Your fee payment options are:


24 month interest free payment plan 

No deposit, no interest for pay for 24 months.

VET Student Loans 

Australian government income contingent loan which allows you to study now and pay later.

Study Loans 

Flexible loan with payment options for up to 48 months.

Jobs and Skills WA (Perth only)– For citizens and residents of Western Australia, government subsidies may apply. For detailed information, please see our attached brochure.

Study Modules

CHCCOM003     Develop workplace communication strategies

CHCCOM004     Present information to stakeholder groups

CHCCDE012      Work within organisation and government structures to enable community development outcomes

CHCLEG003      Manage legal and ethical compliance

HLTWHS006     Manage personal stressors in the work environment

CHCDIV003      Manage and promote diversity

CHCCCS019     Recognise and respond to crisis situations

CHCPRP003     Reflect on and improve own professional practice

CHCCCS007     Develop and implement service programs

CHCMGT005    Facilitate workplace debriefing and support processes

CHCCCS004     Assess co-existing needs

CHCCSL001      Establish and confirm the counselling relationship

CHCCSL007      Support counselling clients in decision making processes

HLTWHS004    Manage work health and safety

CHCDEV003     Analyse client information for service planning and delivery

CHCDEV002     Analyse impacts of sociological factors on clients in community work and services

Complimentary Services and Career Guidance

Membership of the TrainSmart Australia student portal in which you will receive updates on class status, new facilities, promotions and social media updates.

For more information about the many benefits of learning with us including VET Student Loans, government funded courses in Perth and complimentary career guidance service, simply submit your details online or call now on 1300 855 517

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