Diploma of Community Services

Serve local communities and support people

There’s an increasing need for people to work in community roles delivering and managing services for both individuals and groups. The Diploma of Community Services equips you with the necessary skills to deliver services in social support, housing and a variety of other community-based areas.

Diploma of Community Services

What you will learn

You will learn skills to be able to advise, support and help various groups and individuals from all walks of life and different backgrounds. You will be equipped with the right  strategies and skills to assist, nurture and promote someone’s well-being.

How you will study

Assessments are by way of written assignments and have a practical component. You will receive dedicated trainer team support throughout your studies and no formal entry requirements are needed for this qualification. To achieve this qualification we will ensure you are assigned 100 hours of work placement experience.

Learning is online, but you will be expected to attend mandatory mobile workshops within your state. We expect each student to attend at least four of these workshops throughout the duration of your course.  TrainSmart Australia will give you advance notice so you can make necessary arrangements to ensure you are able to participate in these workshops. We can help you to find a hotel if you are coming from a distance. The workshops will be one or two days long and will enrich your study experience.

What are your career options with a Diploma of Community Services?

Community workers advocate for the rights of individuals and well-being of groups.  Some positions are in the not-for-profit sector. Possible roles include a community development officer, welfare worker, case manager, community educator, support worker or working within disability services, welfare or juvenile justices services.

Student entry requirements

There are no formal entry requirements for this qualification.  TrainSmart Australia will assess a students’ ‘academic suitability’ to ensure the student has the best chance of success. This is determined by either:-

  • The student providing TrainSmart Australia with a copy of an Australian year 12 Certificate or
  • The student providing TrainSmart Australia with a copy of a Certificate IV qualification (or above) or,
  • The student completing the Core Skills Profile for Adults online assessment passing at or above Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy.

Cost of this course

The current course cost for this community services course online is $11,400.

Your fee payment options are:-

  • Self-funded payment plan – pay your course fee by credit card, cheque, eft, or cash.
  • VET Student Loan – Australian Government income contingent loan which allows you to study now and pay later.
  • Future Skills WA (Perth) Course Fee $8183.60 Student Fee $4747.80 (for non-concession) for those residing in Western Australia and NSW Smart and Skilled funding available.

VET Student Loan is available

VET Student Loan is an Australian Government loan program available to Australian citizens. For this community services course, you can borrow a $10,000 VET Student Loan which you will pay back once you are earning above a certain threshold.

The extra payment can be made with $200 up front and  $100 every month for 12 months. Alternatively, you can fully fund the extra $1,400 in one payment. You will study 16 units as listed below.

Unit of study


  • CHCCOM003
    Develop workplace communication strategies
    Present information to stakeholder groups
    Work within organisation and government structures to enable community development outcomes
    Manage legal and ethical compliance
    Manage personal stressors in the work environment


  • HLTWHS004
    Manage work health and safety
    Manage and promote diversity
    Recognise and respond to crisis situations
    Reflect on and improve own professional practice
    Develop and implement service programs
    Analyse client information for service planning and delivery


  • CHCCCS004
    Assess co-existing needs
    Establish and confirm the counselling relationship
    Support counselling clients in decision making processes
    Facilitate workplace debriefing and support processes
    Analyse impacts of sociological factors on clients in community work and services

Complimentary services and career guidance

Membership of the TrainSmart Australia student portal in which you will receive updates on class status, new facilities, promotions and social media updates.

For more information about the many benefits of learning with us at TrainSmart Australia, about VET Student Loans or about our complimentary career guidance service, simply submit your details online or call now on 1300 855 517


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