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CHC42015 Certificate IV in Community Services

Non-Concession Rate: $1,158.30*

Concession Rate: $343.20*

Trainer Directed Learning

Government Funded

Perth CBD Campus

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Gain skills and knowledge for future job prospects in Australia's growing mental health sector.

CHC42015 Certificate IV in Community Services

The CHC42015 Certificate IV in Community Services covers a broad range of knowledge and skills that may be required of community services workers. In this course, you will learn how to provide emotional and practical support to disadvantaged individuals and communities, including people suffering from mental health, disabilities, youth at risk, homelessness and more.

In this course you’ll learn to:

  • provide client-centred support and guidance
  • understand the legal and ethical framework in the health and community services sector
  • promote independence by supporting people to recognise their strengths and capabilities
  • improve access to social and support services
  • recognise the complexities of working with people who have complex needs or issues
  • acknowledge diversity issues including age, gender, ethnicity, disability, language barriers and cultural differences.

By studying with TrainSmart Australia, you’ll be presented with many opportunities to develop and practice your counselling and communication skills before entering the workplace.  

Purpose Counselling Studio

Study this course with WA Government
Funding.

From the 1st of January, 2020, the Department of Training and Workplace Development through their Jobs and Skills WA program, have reduced the course tuition cost of our courses by up to 91%. 

Course Price

Concession Rate

$343.20*

Non-Concession Rate

$1,158.30*

The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as service and resource fees*

Study at our Perth CBD
campus.

15 Units

Perth CBD Campus

12 Month Course

By studying through the Jobs and Skills WA subsidy you will be required to attend our Perth CBD campus for 2 days, every fortnight.

Our face-to-face classes provide a fun and interactive setting to learn and develop your skills alongside like-minded students.

TrainSmart Australia students also have access to our Purpose Practical Studio service, to complete practical assessments.

Purpose Practicals provides our students with a safe environment to demonstrate practical counselling skills within a simulated environment. Our studio is also equipped with videoconferencing equipment to support E-counselling sessions for trainee counsellors.

Course Structure

To achieve the CHC42015 Certificate IV in Community Services at TrainSmart Australia you must successfully complete 15 units of competency. 

This unit describes the skills and knowledge required to maintain health and wellbeing by preventing and managing personal stress. This unit applies to work in a range of health and community services settings, in particular work roles that operate in high stress situations and circumstances.
 

This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development. This unit applies to workers in all industry sectors who take pro-active responsibility for their own professional development.

This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role. This unit applies to community services and health workers who play a proactive role in identifying and meeting their legal and ethical responsibilities.

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This unit applies to all workers.

This unit describes the skills and knowledge to apply specific communication techniques to establish, build and maintain relationships with clients, colleagues and other stakeholders based on respect and trust. This unit applies to work across a range of workplace contexts where workers at all levels may communicate with individuals and/or groups both in person and in writing.

This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice. This unit applies to work in all industry sectors, and to individuals who take pro-active responsibility for improving collaboration between workers and organisations.

This unit describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues. This unit applies to support workers in contexts outside the mental health sector, but who come into contact with people with mental health issues. The services and support provided are not mental health specific.

This unit describes the skills and knowledge required to establish and work within the current context, philosophy and values of the alcohol and other drugs (AOD) sector. This unit applies to workers who come into contact with clients affected by alcohol and other drugs.

This unit describes the knowledge and skills required to identify and respond to the needs of clients who may be experiencing domestic and family violence, including responding to immediate intervention and support needs. This unit applies to health and community service workers providing services according to established organisation procedures. These workers may not be specialised family violence workers.

This unit describes the skills and knowledge required to support and protect children and young people who are at risk of harm. This work occurs within legislative and policy frameworks and carries a duty of care responsibility. This unit applies to workers in a range of job roles providing services to children and young people including in community services and health contexts.

This unit describes the skills and knowledge required to assess the diverse and multi-faceted needs of people and determine both internal and external services required to meet those needs. This unit applies in a range of community service contexts.

This unit describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services. This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved.

This unit describes the skills and knowledge required to assist clients to identify their rights, voice their needs and concerns and realise their interests, rights and needs. This unit applies to workers of all levels in a range of health or community services settings who provide services using a human rights based approach and have direct interaction with clients.

This unit describes the skills and knowledge required to facilitate the empowerment of people with disability to deliver rights based services using a person-centred approach. It should be carried out in conjunction with individualised plans. This unit applies to workers in varied disability contexts.

This unit describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team. This unit applies to workers who have a key role in maintaining WHS in an organisation, including duty of care for other workers.

What jobs can I apply for after achieving this
qualification?

Case Manager

Salary: $85k
4,833 jobs on SEEK right now
Job Satisfaction: 4/5 stars

Support Worker

Salary: $60k
7, 383 jobs on SEEK right now
Job Satisfaction: 4/5 stars

Program Service Manager

Salary: $80k
413 jobs on SEEK right now
Job Satisfaction: 4/5 stars

Why study with TrainSmart Australia?

1. Quality Trainers

Learn alongside our professional training team, selected for their wealth of experience and knowledge in their chosen subject areas.

2. Extensive Student Support

Our Trainers and Student Support team are committed to seeing our students succeed by giving regular support and check-ins to ensure progress through this course.

3. Free Career Counseling

All our students have access to free career counselling from our trained career advisers, who’ll guide you in your course selection and work placement according to your background, prior knowledge and career aspirations.

About TrainSmart Australia.

TrainSmart Australia has provided leading education since 2005. All our courses are approved, accredited, and nationally recognised by both the government and relevant industry bodies, which means you’ll be ready to hit the ground running.

We pride ourselves on our stellar reputation and commitment to helping our students get their foot in the door of their chosen industry. 

CHC42015
Certificate IV in Community Services

Government Funding Available

Concession Price: $343.20*
Non-Concession Price: $1,158.30*

Trainer Directed Learning

Perth CBD Campus

Government Subsidised

Diploma of AOD Course

Study the CHC42015 Certificate IV in Community Services

The CHC42015 Certificate IV in Community Services covers a broad range of knowledge and skills that may be required of community services workers. In this course, you will learn how to provide emotional and practical support to disadvantaged individuals and communities, including people suffering from mental health, disabilities, youth at risk, homelessness and more.

In this course you’ll learn to:

  • provide client-centred support and guidance
  • understand the legal and ethical framework in the health and community services sector
  • promote independence by supporting people to recognise their strengths and capabilities
  • improve access to social and support services
  • recognise the complexities of working with people who have complex needs or issues
  • acknowledge diversity issues including age, gender, ethnicity, disability, language barriers and cultural differences.

By studying with TrainSmart Australia, you’ll be presented with many opportunities to develop and practice your counselling and communication skills before entering the workplace.  

Study this course with WA Government Funding.

From the 1st of January, 2020, the Department of Training and Workplace Development through their Jobs and Skills WA program, have reduced the price of this course by 91% from the standard cost.

Course Price

$4,000
  • Concession Rate
    $343.20*
  • Non-Concession Rate
    $1,158.30*

15 Units

Perth CBD Campus

16 Month Course

Study at our Perth CBD Campus

By studying through the Jobs and Skills WA subsidy you will be required to attend our Perth CBD campus for 2 days, every fortnight.

Our face-to-face classes provide a fun and interactive setting to learn and develop your skills alongside like-minded students.

TrainSmart Australia students also have access to our Purpose Practical Studio service, to complete practical assessments.

Purpose Practicals provides our students with a safe environment to demonstrate practical counselling skills within a simulated environment. Our studio is also equipped with videoconferencing equipment to support E-counselling sessions for trainee counsellors.

Course Structure

To achieve the CHC42015 Certificate IV in Community Services at TrainSmart Australia you must successfully complete 15 units.

Our face-to-face classes are structured to teach you the theoretical components of each unit and also prepare you for your practical assessments.  

Approximately 2-3 weeks are spent in class on each unit. 

Units

Manage personal stressors in the work environment

This unit describes the skills and knowledge required to maintain health and wellbeing by preventing and managing personal stress. This unit applies to work in a range of health and community services settings, in particular work roles that operate in high stress situations and circumstances.

Reflect on and improve own professional practice

This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development. This unit applies to workers in all industry sectors who take pro-active responsibility for their own professional development.

Work legally and ethically

This unit describes the skills and knowledge required to identify and work within the legal and ethical frameworks that apply to an individual job role. This unit applies to community services and health workers who play a proactive role in identifying and meeting their legal and ethical responsibilities.

Work with diverse people

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people. This unit applies to all workers.

Use communication to build relationships

This unit describes the skills and knowledge to apply specific communication techniques to establish, build and maintain relationships with clients, colleagues and other stakeholders based on respect and trust. This unit applies to work across a range of workplace contexts where workers at all levels may communicate with individuals and/or groups both in person and in writing.

Develop and maintain networks and collaborative partnerships

This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice. This unit applies to work in all industry sectors, and to individuals who take pro-active responsibility for improving collaboration between workers and organisations.

Work with people with mental health issues

This unit describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues. This unit applies to support workers in contexts outside the mental health sector, but who come into contact with people with mental health issues. The services and support provided are not mental health specific.

Work in an alcohol and other drugs context

This unit describes the skills and knowledge required to establish and work within the current context, philosophy and values of the alcohol and other drugs (AOD) sector. This unit applies to workers who come into contact with clients affected by alcohol and other drugs.

Recognise and respond appropriately to domestic and family violence

This unit describes the knowledge and skills required to identify and respond to the needs of clients who may be experiencing domestic and family violence, including responding to immediate intervention and support needs. This unit applies to health and community service workers providing services according to established organisation procedures. These workers may not be specialised family violence workers.

Identify and respond to children and young people at risk

This unit describes the skills and knowledge required to support and protect children and young people who are at risk of harm. This work occurs within legislative and policy frameworks and carries a duty of care responsibility. This unit applies to workers in a range of job roles providing services to children and young people including in community services and health contexts.

Assess co-existing needs

This unit describes the skills and knowledge required to assess the diverse and multi-faceted needs of people and determine both internal and external services required to meet those needs. This unit applies in a range of community service contexts.

Recognise and respond to crisis situations

This unit describes the skills and knowledge required to recognise situations where people may be in imminent crisis, and then to work collaboratively to minimise any safety concerns and make plans to access required support services. This unit applies to any community services worker involved in crisis intervention. Management of the crisis may involve face-to-face, telephone or remote contact with persons involved.

Facilitate the interests and rights of clients

This unit describes the skills and knowledge required to assist clients to identify their rights, voice their needs and concerns and realise their interests, rights and needs. This unit applies to workers of all levels in a range of health or community services settings who provide services using a human rights based approach and have direct interaction with clients.

Facilitate the empowerment of people with disability

This unit describes the skills and knowledge required to facilitate the empowerment of people with disability to deliver rights based services using a person-centred approach. It should be carried out in conjunction with individualised plans. This unit applies to workers in varied disability contexts.

Maintain work health and safety

This unit describes the skills and knowledge required to implement and monitor work health and safety (WHS) policies, procedures and work practices as part of a small work team. This unit applies to workers who have a key role in maintaining WHS in an organisation, including duty of care for other workers.

What jobs can I apply for after achieving this qualification?

Case Manager

Salary: $85k
4,833 Jobs on SEEK right now
Job Satisfaction: 4/5 stars

Support Worker

Salary: $60k
7,383 Jobs on SEEK right now
Job Satisfaction: 4/5 stars

Job insights sourced from (SEEK.com)

Why study with TrainSmart Australia?

1. Quality Trainers

Learn alongside our professional training team, selected for their wealth of experience and knowledge in their chosen subject areas.

2. Extensive Student Support

Our Trainers and Student Support team are committed to seeing our students succeed by giving regular support and check-ins to ensure progress through this course.

3. Free Career Counselling

All our students have access to free career counselling from our trained career advisers, who’ll guide you in your course selection and work placement according to your background, prior knowledge and career aspirations.

About TrainSmart Australia

TrainSmart has provided leading education since 2005. 

All our courses are approved, accredited, and nationally recognised by both the government and relevant industry bodies, which mean you’ll be ready to hit the ground running. 

We pride ourselves on our stellar reputation and commitment to helping our students get their foot in the door of their chosen industry.

Request Course Information

Complete the form to be contacted by our friendly career advisory team by phone, email and online chat.

* Please note, you can only enrol and claim ONE Job’s and Skills WA subsidy at a time. If you are currently enrolled in another course through Job’s and Skills WA (Including Lower Fees, Local Skills AND Skills Ready), you must either complete or withdraw from that course before enrolling in a new course.

More Info

SMR Learning Services Pty Ltd t/a
TrainSmart Australia 
Australian Academy of Allied Health
New Horizons Learning Centre (Perth)

Level 9 251 Adelaide Terrace
Perth WA 6000
RTO Code 51771
ABN number 35 116 804 347

Am I Eligible?

You are eligible for this government subsidy if you reside in Western Australia, and meet one of the following criteria;

You are an Australian Citizen

You hold a sub-class 309, 444, 785, 820, or 826 visa

You are a partner or dependant of a holder of a temporary Visa sub-class 457

You hold a Bridging Visa E (subclasses 050 and 051) with a valid application for a visa sub-class 785 or 790

* Please note, you can only enrol and claim ONE Job’s and Skills WA subsidy at a time. If you are currently enrolled in another course through Job’s and Skills WA (Including Lower Fees, Local Skills AND Skills Ready), you must either complete or withdraw from that course before enrolling in a new course.